Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-Day Satisfaction Guarantee.

Eligibility for Replacements

Within 30 days of delivery, contact us if you're not satisfied with the quality of your merchandise.We'll replace your item, at no cost, sent to the same address as your order.Proof of purchase (such as your order number) is required.

Returns and Refunds

Returns can only be processed for non-personalized merchandise. Please contact us for return merchandise authorization (non-personalized items only).

Return Shipping

Customers are responsible for the cost of return shipping, unless the item arrived damaged or defective.We recommend using a trackable shipping service, as we cannot guarantee receipt of items without proof of delivery.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery with photos of the product and packaging. We will arrange a replacement or full refund at no additional cost to you.